Magellan Maestro 4350 4.3-Inch Portable GPS Navigator with Bluetooth & Integrated Traffic (Oct 10, 2008)

As this is a lengthy review, those not wanting to wade through the entire text can find a summary under the 'Conclusions' heading. Test Conditions: All tests were conducted in the Northeast U.S. Although I don't own another portable GPS, I do have a factory installed navigation unit in my 2006 Audi which I've utilized for several side-by-side comparisons (the Magellan is actually for my wife's car). Updates to the 4350's operating system and navigational firmware are available at no-cost from Magellan's website. These significantly improve the functionality and stability of the unit and if you own one you'd be making a mistake not to install them. The procedure is made relativity easy by the CD based instruction manual that comes with the unit. It took me about fifteen minutes to bring my unit up to date and in a month of testing since, it has never crashed, frozen, or seriously misbehaved. All findings posted here are based on a unit updated to the following: OS Version... more >>

It's been few days since I bought the Magellan 4350. It is an excellent piece of art. It's ready out of the box. Although I had little difficulty connecting it to my smart phone (8125), it worked very well after that. The FM transmitter is a nice feature where you use the car audio system to listen to GPS directions, MP3 and make your own phone conversations with good quality sound. The Magellan 4350 price is not even comparable to the premium price paid for the GPS option built in new vehicle. On the other hand, Magellan customer service is very poor. Cannot even get through and talk to technical support for help. I was going to rate it at 4 stars, but because Magellan has many different GPS products with same weak customer service, I decided to fairly rate this unit (4350) with FIVE stars. After using the unit several times, the GPS directions are clear and very helpful, for example, its instructions for the next turn are clear and helpful that you won't miss your next turn or... more >>

I purchased a Maestro 4350 based on superior professional reviews and price value. My limited usage to date shows it has excellent features. Some nice features my daughter's NUVI 760 does not. That's where the good ends!! Magellan provides little or NO service. I downloaded the software updates and the unit hung up, said "please wait" for over 18 hours. I called C/S and reached a person with very limited English skills and could not solve the problem but gave contact to get return instructions. A week and a half later got a call to give instructions for return and repair, a really fast response you think?? I had already returned the unit for a refund. Bought a second one from Amazon/BestSeller21 and received FANTASTIC service. It was delivered in less than 3 days!! At the Magellan web site, which overall is infantile, you can't tell what it is that you are going to download as an update!! To make sure that I didn't foul up the 2nd unit I sent three text message... more >>